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  1. ColorReader
  2. General Information on all ColorReader
  3. FAQ for all ColorReader versions

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FAQ for all ColorReader versions

  • Where can I find the access code requested during the device registration to the ColorReader mobile app?
  • What fan decks are available in North/South America, in Europe and in Asia on the ColorReader / ColorReader EZ / ColorReader PRO that sold by Datacolor or Amazon?
  • Where can I find the user manual and additional information for my ColorReader EZ / ColorReader / ColorReader PRO?
  • How do I change the paint brands I’d like to match to?
  • Is it possible to use 1 ColorReader / ColorReader EZ / ColorReader PRO unit for several users (app)?
  • I am getting Invalid Calibration on my ColorReader / ColorReader EZ / ColorReader PRO and my colors are coming wrong
  • In addition to this knowledgebase, who will provide support for my ColorReader / ColorReader EZ / ColorReader PRO?
  • Can I use the ColorReader mobile app in my native language?
  • When I try measuring metallic and fluorescent colors they don’t always match to my fan deck colors.
  • Is it possible to use multiple ColorReader / ColorReader EZ / ColorReader PRO devices with the same mobile app?
  • Can the ColorReader mobile app work without a connected ColorReader / ColorReader EZ / ColorReaderPRO?
  • When my paint company has fan deck updates, do my users get this update automatically?
  • How many readings does the ColorReader mobile app show?
  • Can a user delete readings from the ColorReader app?
  • Does the ColorReader mobile app sync to different devices – i.e. if I have it on my iPhone, Android phone, and iPad?
  • How many colors does the sensor hold?
  • What if a user wants to change or delete their registration information?
  • How do I add fandecks to my ColorReader EZ / ColorReader / ColorReader PRO?
  • Can ColorReader EZ / ColorReader / ColorReader PRO match to Pantone fan decks?
  • Is it possible to compare two colors and see how closely they match using ColorReader / ColorReader PRO / ColorReader EZ? I am looking for a color comparison tool.
  • What does the Triangle number mean?
  • What is the difference between the ColorReaderPRO, ColorReader and ColorReaderEZ device?
  • How do I enable or disable certain fan decks in my ColorReader app?
  • Can I measure my own fan decks?
  • Can I use ColorReader EZ / ColorReader / ColorReader PRO with either an iPhone™ or Android™ phone?
  • Are ColorReader EZ / ColorReader / ColorReader PRO Bluetooth compatible?
  • What things can I measure with ColorReader / ColorReader EZ / ColorReader PRO?
  • How do I save and share colors I’ve matched?

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